Frequently Asked Questions (FAQs)
What role does thermal resolution play in temperature screening?
As thermal camera resolutions increase, the number of temperature readings per scan increases. Work with our Thermal Imaging Expert to determine the best placement and usage of your temperature scanning system for the recommendation which best suits your needs.
Why do you have a two-part system? What is the purpose of the Temperature Control Unit?
Without a temperature control unit, a thermal camera may experience thermal drift deteriorating the consistency and accuracy of the temperature readings.
t°Scanir temperature check stations utilize a Control Tower and a Temperature Control Tower. The thermal camera automatically recalibrates every 3-5 seconds.
What is the appropriate distance for the subject to be from the thermal camera/temperature control tower?
This varies based upon usage application and temperature check station in use. Distances may range from 3 to 36-feet. We recommend that you work with our thermal imaging expert to determine optimal placement for the temperature scanning station.
How much space do I need to allot for the t°Scanir standard temperature scanning station?
t°Scanir’s standard system requires roughly 4’x6’ area to optimize social distancing.
Are there any considerations for the atmosphere of where to place the t°Scanir system?
t°Scanir stations are designed to measure temperatures therefore location is critical to the accuracy and efficacy of the unit. We recommend that you work with our thermal imaging expert to determine optimal placement for the temperature scanning station.
What if the unit fails to work? Who do I contact? Can I make repairs myself?
Our stations are designed to make field repairs very easy, if needed. We provide a variety of resources for your reference. Further, if additional support is required t°Scanir provides assistance through our Support Line at 855-872-2684 or email us at support@tscanir.com.
As thermal camera resolutions increase, the number of temperature readings per scan increases. Work with our Thermal Imaging Expert to determine the best placement and usage of your temperature scanning system for the recommendation which best suits your needs.
Why do you have a two-part system? What is the purpose of the Temperature Control Unit?
Without a temperature control unit, a thermal camera may experience thermal drift deteriorating the consistency and accuracy of the temperature readings.
t°Scanir temperature check stations utilize a Control Tower and a Temperature Control Tower. The thermal camera automatically recalibrates every 3-5 seconds.
What is the appropriate distance for the subject to be from the thermal camera/temperature control tower?
This varies based upon usage application and temperature check station in use. Distances may range from 3 to 36-feet. We recommend that you work with our thermal imaging expert to determine optimal placement for the temperature scanning station.
How much space do I need to allot for the t°Scanir standard temperature scanning station?
t°Scanir’s standard system requires roughly 4’x6’ area to optimize social distancing.
Are there any considerations for the atmosphere of where to place the t°Scanir system?
t°Scanir stations are designed to measure temperatures therefore location is critical to the accuracy and efficacy of the unit. We recommend that you work with our thermal imaging expert to determine optimal placement for the temperature scanning station.
What if the unit fails to work? Who do I contact? Can I make repairs myself?
Our stations are designed to make field repairs very easy, if needed. We provide a variety of resources for your reference. Further, if additional support is required t°Scanir provides assistance through our Support Line at 855-872-2684 or email us at support@tscanir.com.
